A high level of customer service is one of the main conditions for success in any area. The willingness to help and meet the client halfway increases loyalty and creates a positive image for your company.
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Check out the stories of some of them.
How to build an insurance company online and hook a customer with wow service
The guys from the online education service for schoolchildren were inundated with applications. They urgently set up triggers in Usedesk, with the help of which they cut off some of the tickets and unloaded the agents.
Based on Usedesk reports, we see what exactly users do not like and where we should improve the product
The creators of applications, widgets, and accounting systems for fitness clubs, sports schools are very creative guys, so often, their wishes go beyond the standard functionality. So they fled to Usedesk.
Developers of mobile and computer games from Krasnodar have proved that using the helpdesk system is limited only by the user’s ingenuity. Story by Alexander Pozov, head of the company’s technical support service.
Mikhail Tamazin, director of quality at the company, explained why the decision to work with customer reviews was one of the most successful in the business model and how they manage to keep up everywhere.
How to build an insurance company online and hook a customer with wow service
The guys from the online education service for schoolchildren were inundated with applications. They urgently set up triggers in Usedesk, with the help of which they cut off some of the tickets and unloaded the agents.
Based on Usedesk reports, we see what exactly users do not like and where we should improve the product
The creators of applications, widgets, and accounting systems for fitness clubs, sports schools are very creative guys, so often, their wishes go beyond the standard functionality. So they fled to Usedesk.
Developers of mobile and computer games from Krasnodar have proved that using the helpdesk system is limited only by the user’s ingenuity. Story by Alexander Pozov, head of the company’s technical support service.
Mikhail Tamazin, director of quality at the company, explained why the decision to work with customer reviews was one of the most successful in the business model and how they manage to keep up everywhere.
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