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Send us a request for an online demonstration at the time that's convenient for you. We will give you an overview and answer any questions you may have about the system.
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Brief tour of Usedesk

Usedesk helps to organize prompt help and support for users on issues of any complexity:
incidents, problems, clarifications, questions about the product, complaints.
See how you can use Usedesk to improve your interaction with your customers.
0.UseDesk Tour. Short Review
1. UseDesk Tour. List of requests

2. UseDesk Tour. Working with queries
3. UseDesk Tour. How to communicate with colleagues inside UseDesk
4. UseDesk Tour. Response templates
5. UseDesk Tour. Rules of Automation
6. UseDesk Tour. CSI - customer feedback
7. UseDesk Tour. SLA
8. UseDesk Tour. Chat
9. UseDesk Tour. Reports
Ready to try? A free 7-day version with full functionality is available for you!
Integrated webchat
8 different channel consolidation
Requests automated sorting and prioritization
Customer request recording
Performance, SLA, CSI and other reports
3rd party services integration
Online webchat and more
Multifunctional UseDesk widget allows clients to send messages to online chat platforms, instant messengers or social media directly from the website
8 different channels
Requests from online webchat, email, social media, instant messengers and cloud telephony can be collected at UseDesk
Sorting and prioritization
Any rule can be customized in UseDesk, so all the tags and statuses would be automatically changed
Reply in one click
Agents can reply in one click, or even automatically using respond templates
Request recording
All customers' requests to be saved, all recurrent requests to be consolidated
Reports
Evaluate the quality of the team work or the work per agent using daily based automated reports
Integration
UseDesk has ready-to-use modules for various online services integration, as well as API solutions to easily integrate your own services
Request a Demo
Send us a request for an online demonstration at the time that's convenient for you. We will give you an overview and answer any questions you may have about the system.
Select Time and Date
Company information
For example, write how many support employees you have now, which channels you use, how many calls you receive per day, etc.
By clicking the button, you agree that you have read our Privacy Policy