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We will help you automate the work of the customer service department, increase performance and make your customers truly happy.
Customer support platform for large companies
Find out what a Usedesk is in 1 minute
Four reasons to start using Usedesk
A personal approach is the key to customer loyalty. Be there when needed, and customers will reciprocate.
Always be close to clients
Be aware of what's happening
With convenient tools, you can track the big picture, react to trends in time, and respond faster to user requests in just one window.
Provide support on time and create a positive image of the company
Disgruntled customers are talkative, and just a few people can irreparably damage a company's reputation. Usedesk will help prevent this.
Reward and motivate the best employees
Create your own KPIs based on customer satisfaction reports and metrics.
Schedule a demo - we'll tell you everything
Why do you need Usedesk?
Maintain customer loyalty with a personalized approach. Usedesk will show the entire history of requests, employee comments, and other details.
Personalization
Minimize routine work and free up time for essential tasks.
Email templates, rules, and auto-replies do it all for you.
Email templates, rules, and auto-replies do it all for you.
Efficient automation
20 communication channels, API, and SKD to connect everything that you already use.
A new level of omnichannel
Training and professional development
Are you feeling like your support lacks knowledge? Pump it up with webinars, courses, newsletters, or podcasts.
Support needs support too
We have the fastest support among helpdesk systems, according to Otkritie Bank and Black Caviar Games.
Do you want the same? Sign up for a demo, and we'll show you how to improve your customer care department.
Do you want the same? Sign up for a demo, and we'll show you how to improve your customer care department.
Our clients
Check out the stories of some of them.
280 companies trust us
Finance
Our clients
Check out the stories of some of them.
280 companies trust us
GSM
Retail
Retail
Retail
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