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We will help you automate the work of the customer service department, increase performance and make your customers truly happy.

Customer support platform for a large companies

Find out what a Usedesk is in 1 minute
Four reasons to start using Usedesk
A personal approach is the key to customer loyalty. Be there when needed, and customers will reciprocate.
Always be close to clients
Be aware of what's happening
With convenient tools, you can track the big picture, react to trends in time, and respond faster to user requests in just one window.
Provide support on time and create a positive image of the company
Disgruntled customers are talkative, and just a few people can irreparably damage a company's reputation. Usedesk will help prevent this.
Reward and motivate the best employees
Create your own KPIs based on customer satisfaction reports and metrics.
Schedule a demo - we'll tell you everything
Why do you need Usedesk?
Maintain customer loyalty with a personalized approach. Usedesk will show the entire history of requests, employee comments, and other details.
Personalization
Minimize routine work and free up time for essential tasks.
Email templates, rules, and auto-replies do it all for you.
Efficient automation
20 communication channels, API, and SKD to connect everything that you already use.
A new level of omnichannel
Training and professional development
Are you feeling like your support lacks knowledge? Pump it up with webinars, courses, newsletters, or podcasts.
Support needs support too
We have the fastest support among helpdesk systems, according to Otkritie Bank and Black Caviar Games.
Do you want the same? Sign up for a demo, and we'll show you how to improve your customer care department.
Our clients
Check out the stories of some of them.
280 companies trust us
Мэд роботс ру клиенты Юздеска
SKY ENG клиенты Юздеска
АМ винмаркет клиенты Юздеска
Мегафон лого клиенты Юздеска
Почта банк лого клиенты Юздеска
Рэдмонд лого клиенты Юздеска
Transparent Prices
Pay in Three Months or a Year with a Discount
Minimum 3 agents required
Per agent monthly
Email and telephony
$45
$ 50
-10%
3 months
Social networks and messengers:
Telegram, Facebook Messenger, Twitter, Instagram
Tags
Chatbots
Response templates
Automation
Caring Support
Individual Tariff
Big company? Special requirements?
Knowledge Base
Reports
For an enterprise with global scale and security, we are ready to calculate individual payment terms
$ 50
12 months
WhatsApp (1 phone number),
Viber (1 phone number), Skype
Additional channels
Starts from $ 90
per channel/month
Price for one agent per month.
3 agents minimum.