Main page
→
Brief customer care guide

Brief customer care guide

We have consolidated many years of experience working with clients and turned it into practical advice for you.

DOWNLOAD

We already have a second part

Take a look
Share

What’s inside

7 best support practices, 40 pages, first-class layout

  • Years of our customer service experience in pieces of short practical advices
  • What to do when your customer asks for a price discount 8 cases and solutions to them
  • How do I write to a client that you’re sorry and not make him angry
  • Poor customer service: reasons and ways to avoid them
  • How to say "No" without actually saying "No"
  • How to write a perfect letter
  • How to handle angry customers

Request a Demo

Send us a request for an online demonstration at the time that’s convenient for you. We will give you an overview and answer any questions you may have about the system.

Valid number
Select Time and Date
Company information
For example, write how many support employees you have now, which channels you use, how many calls you receive per day, etc.
By clicking the button, you agree that you have read our Privacy Policy‍
Thank you!
Oops! Something went wrong while submitting the form.

Download the book

Valid number
The company’s sphere
Company size
By clicking the button, you agree that you have read our Privacy Policy‍
All set! Check your email in a few minutes — we’ve already sent your copy.
Oops! Something went wrong while submitting the form.