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Messengers, social networks, and email – all the channels you need in one interface
How does it work?
Connect the necessary communication channels to Usedesk
A client sends a request in a convenient channel
Support agent answers directly in Usedesk
A client sees a response on behalf of the company
An agent process the next ticket
Evaluate the performance of your customer service employees
The checklist was created using international standards for customer service quality and the experience of support managers from our large client companies.