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Checklist: how a manager can control customer support

In 30 minutes, evaluate the performance of your customer service employees

The checklist was created using international standards for customer service quality and the experience of support managers from our large client companies. The checklist is available for download at the link provided below

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We prepared a small cheat sheet in which we noted, step by step, what you should do to simplify the helpdesk implementation and avoid missing anything.

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Send us a request for an online demonstration at the time that’s convenient for you. We will give you an overview and answer any questions you may have about the system.

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