Outstanding Customer Support

Usedesk, for companies that keep focus on their customers.


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Usedesk — Perfect Tool for Customer Support and Communication.


Usedesk helps your team to effectively answer all of your customers’ requests. All incoming requests are taken into account while your specialized staff can consult each other using the system. Thus customers feel your attention, and appreciate the personal touch.



Thoughly Organized Mail

You get anything you need, for achieving a fast and qualified email support: filters, rules, templates, tags, comments, ticket owners, requests history. And typography for aesthetes.

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Omnichannel support

VK, Facebook, and Twitter requests are now together in one place. Don’t worry about statistics – Usedesk do it for you.

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Monitoring

You are always aware of what your customers post about your company via social networks. Just play proactive: engage in the dialogue and solve all issues online, before your customer starts to call or email you.

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