Benefits of the Knowledge Base
A well-known address inspires trust among customers, and they will seek reference information more often.
Relevant selection of materials for each page
A smart Knowledge Base widget will appear on the right page and select the appropriate articles with answers for the client.
Your developer can easily add… to make the Knowledge Base look the same…
Make Knowledge Bases for each branch or office to save and accumulate centralized knowledge.
Clients will be able to find answers by themselves, even when the work day for your Support Team has already ended.
If the widget is inside the client's cabinet, it will automatically add their name and email address. All the client needs to do is simply text a question.
If the client doesn't find the answer in the Knowledge Base, he will be able to send a question via the feedback form.