Absolutely! We can help with even more:
1. Audit of your processes – we review how it works now, identify the areas to be optimized, and draw diagrams.
2. We help to connect all the communication channels you use.
3. Setup request filtering for different groups.
4. We add automation rules and response templates to UseDesk.
5. We provide training to your employees who are going to implement UseDesk in their work. The minimum package is 20 hours or 50,000 rubles. Usually, this covers complete configuration of the system and training of 5-7 employees.