No matter where the customers are talking about you,
YouScan catches every brand mentioning and allows processing them all in one place: social media, LJ and Pikabu, irecommend.ru, otzovik.com, banki.ru, Yandex.Market , Ozon, Mail.ru Answers, and thousands more of forums and media. Even the public channels in Telegram are monitored.
Every brand mentioning can be transformed into a ticket in UseDesk, and you can process it in the same manner as a regular customer request.