Юздеск
Юздеск

All customer communications unified in one service to enhance quality of the support and boost sales

UseDesk is a customer communications service combining all digital channels: live chat, e-mail, instant messengers, and social networks.
7 days free trial — Easy setup — Easy to use

All customer communications unified in one service to enhance quality of the support and boost sales

UseDesk is a customer communications service combining all digital channels: live chat, e-mail, instant messengers, and social networks.
7 days free trial — Easy setup — Easy to use

All customer communications unified in one service to enhance quality of the support and boost sales

UseDesk is a customer communications service combining all digital channels: live chat, e-mail, instant messengers, and social networks.
7 days free trial — Easy setup — Easy to use
Детский мир
КЛИН.РУ
ИЛЬ ДЕ БОТЕ
Платёжная система «Мир»
MoneyMan
simplewine
MoneyMan
MoneyMan
MoneyMan
MoneyMan
We are trusted regardless of partner size
When the number of requests doubled, we did not hire new employees as we realized that the team can manage the increased number of requests and even more tasks — thanks to UseDesk. It used to take 5-7 minutes to process a request, and now — it's just 1.5 minutes. The cost of request processing has reduced by 3 times.
Head of Customer Service department
Olga Mglintseva, 1Cupis
A unified system makes the customer service profitable and promotes faster growth without a need to hire more staff or add resources
This is achieved by using the three basic components:

Requests never get lost
The team uses a single interface — nothing gets lost.
80% automation
The chatbot answers typical questions, and only non-standard questions and claims are automatically assigned to responsible agents.
Immediate problems detection
Request reports help to identify weaknesses of the team and the product.
UseDesk facilitates the support and the sales
A customer communication history is saved handy to promote delivering of a personal service at any stage:
High-quality customer support
Build a support service using a multi-channel helpdesk to resolve the customers' problems of any complexity and reduce request-processing costs.
WE WANT EXCELLENT SUPPORT
More leads coming from all communication channels
Use online chat and instant messengers to communicate with website visitors and quickly convert leads into sales.
WE WANT LEADS FROM MESSENGERS
7 days free trial — Easy setup — Easy to use
Zendesk
UseDesk's packages include many functions that Zendesk does not cover under base pricing.
Intercom
Pricing at UseDesk is not tied to US Dollar or number of active customers in the system.
UseDesk offers its own live chat and website widget, and both come under base price package.
Omnidesk
Compare UseDesk with other services
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