Why Is It Worth to Move from Zendesk?
Don't Mix up!
UseDesk Helps Organize Customer
Support More Flexibly and Simply
Support and Implemention
We don't just give you the soft. We are interested in creating awesome support. That's why we will help you set up UseDesk with your your processes and advise on how to do it better.
Location on Your Server
If your security department requires everything on your intrernal servers, we will easily turn UseDesk into them within 2 days.
Contract Payment in RUR
The prices don't depend on the USD exchange rate. Your lawyer can easily edit our agreement, and your accounting department will pay via bank transfer and get receipts on time.
Integration with Russian Services
We are integrated with Retail CRM, Mango Telekom and Gravitel telephonies and VK.com.
We Compared Functions and Prices for You
A price per employee (year subscription)
49$ (2940 RUR)
Price per 10 employees a year
5880$ (352 800 RUR)
192 000 RUR
29$ per user a month
Extra charges, foreign providers
Mango Telekom, Gravitel
Request processing management
Answer templates (macros)
Various request forms
Contacts and conversation history
Contact grouping by companies
Tags on customer cards
Tag on company cards
Customer Satisfaction Index
Custom Knowledge base
Internal Knowledge base for employees
Several Knowledge bases
Customer portal (possibility to look through their requests)
Communication with colleagues
Mentioning other employees
Adding comments and answers from e-mail
Visibility of everyone who is allocated to an employee or a group of requests
Russian, English, Spanish
Integration with Zapier
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