For 10 support
employees the implementation takes about 15 hours
or 3 business days and costs 30 000 RUR
. If you're not in Moscow, we'll come to your office. If you're too far, we'll provide Skype webinars.
1. We audit your processes: we discuss the way it is now, advise on optimization, draw up a visualization – 4 hours
2. We connect your support channels – 30 min
3. We set up filters to find requests in all your communities – 1 hour
4. We add the rules of automatization and templates of answers to UseDesk – 7 hours
.5. We teach your employees and administrators how to use the service - 2.5 hours.