Brief customer care guide

We have consolidated many years of experience working with clients and turned it into practical advice for you.
We already have a second part
7 best support practices, 40 pages, first-class layout
What's inside
  • Years of our customer service experience in pieces of short practical advices

  • What to do when your customer asks for a price discount 8 cases and solutions to them

  • How do I write to a client that you're sorry and not make him angry

  • Poor customer service: reasons and ways to avoid them

  • How to say "No" without actually saying "No"

  • How to write a perfect letter

  • How to handle angry customers
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