You chose HelpDesk, got budget approval from senior management, got the security allowance from the data protection team, and, finally, the lawyers have negotiated the agreement. All the bureaucratic tasks are over, and HelpDesk is here - right in your hands! What is next? Oh, next is the most interesting part of it – the implementation. Now you need to set HelpDesk in the way that it helps the company to improve the services, and ensure HelpDesk gets out of expense list. To simplify HelpDesk implementation, review a cheat sheet below. Go through the checklist to make sure you do not miss anything.